Switchboard Answering Services
Simplify operations and boost business efficiency
Switchboard solutions that seamlessly integrate with your core services, designed to complement your business, providing complete multichannel support 24/7.
Whether you are seeking a comprehensive fully outsourced provision, overflow support to reduce call waiting times, or a complete reinvention of your current processes, Telebizz are the choice for businesses and organisations across all sectors.
Our UK agents will manage your communication requirements while providing exceptional customer services that reflect the professionalism of your brand.
Our in-house technology platforms can seamlessly integrate with all your named applications, working together to provide multi-channel switchboard efficiency.
Professional and friendly switchboard operators serve as your brand ambassadors, delivering top-notch customer experiences with every interaction.
Efficiently manage your appointment schedule in real-time for optimised time management.
Advanced filtering prioritises important calls allowing you to focus on critical tasks while we manage less urgent inquiries.
Seamlessly integrate our technology platforms with your existing systems, CRMs and API platforms ensuring a hassle-free transition.
Call routing to match your business structure. From departments to specific team members, calls are efficiently directed to the right individuals, streamlining communication.
We accurately record and forward messages, ensuring no crucial details are missed and urgent matters are promptly relayed to the right recipients.